Shipping & Delivery Policy

Effective date: 12 August 2026

Thank you for choosing Pit Stops of Grace. We offer nationwide delivery across South Africa and aim to make receiving your devotional and journaling notebook products as simple and convenient as possible.

1. Delivery Options & Fees

We currently offer the following nationwide delivery options:

• Pit Stops of Grace Devotional: R90 delivery
• Pit Stops of Grace Journaling Notebook: R90 delivery
• The Grace Bundle (Devotional + Journaling Notebook): R90 delivery

The applicable delivery fee will be based on the product option selected at checkout.

2. Order Processing

Orders will be processed once payment has been successfully received and the required delivery information has been provided.

We may contact you to confirm your order and delivery details where necessary.

For pre-order purchases, orders will be dispatched once the books become available. Customers will be informed of any significant changes to the expected availability or delivery timeframe.

3. Delivery Timeframes

Orders are delivered between 3-5 working days after the order has been processed and dispatched.

Delivery is made through a third-party courier or delivery service. Delivery times may occasionally be affected by public holidays, weekends, adverse weather or unforeseen circumstances beyond our reasonable control.

Pre-orders will only be shipped once the printing process has been completed and the books are ready for dispatch. The standard delivery timeframe of 3–5 working days will apply from the date the order is dispatched.

We will make reasonable efforts to ensure your order reaches you within the stated timeframe.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the recipient’s name, contact number and any relevant apartment, unit, building or access information.

If an incorrect or incomplete address is provided and the courier is unable to complete delivery, additional delivery charges may apply where a second delivery attempt or address correction is required.

5. Delivery Delays

While we work with our delivery partners to ensure orders arrive on time, delays may occasionally occur due to circumstances beyond our control, including courier delays, adverse weather, public holidays, incorrect address information or other unforeseen circumstances.

If we become aware of a significant delay affecting your order, we will communicate with you and assist in following up with the courier.

6. Damaged Parcels

Please check your parcel when it arrives.

If your book or notebook has been damaged during delivery, please contact us at info@pitstopsofgrace.co.za as soon as reasonably possible and provide photographs of the packaging and damaged item.

We will assess the matter and provide an appropriate remedy in accordance with our Refund & Returns Policy and applicable South African consumer-protection law.

7. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact us at info@pitstopsofgrace.co.za with your order details.

We will investigate the issue and arrange the appropriate resolution.

8. Delivery Risk

In accordance with applicable South African consumer-protection law, goods remain at the supplier’s risk until the consumer has accepted delivery.

9. Contact Us

For questions regarding your order or delivery, please contact:

Pit Stops of Grace
Email: info@pitstopsofgrace.co.za

We will do our best to assist you and keep you informed throughout the delivery process.

This policy does not limit or exclude any rights that consumers may have under applicable South African law.